NHTSA Complaint #11499757 — 2018 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11499757
Vehicle	2018 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	October 10, 2022
Date Filed	January 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

APIM Module needs replacing. Screen keeps going black, does not work after trying to reset. Took to dealer and stated it does not work. THIS IS A SAFETY ISSUE!! No contols no navigation, cannot adjust heating, defrost and no rearview camera. makes it difficult to drive. Was told screen needs replacing too with this defect. There are many web reports of same issue with ford and they should be responsible for this repair

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