NHTSA Complaint #11673907 — 2018 FORD EDGE

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11673907
Vehicle 2018 FORD EDGE
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 109,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware that the rearview mirror and the instrument panel were inoperable. The contact stated that the rearview image appeared blank, and the instrument panel appeared blank while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the APIM module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000.

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