NHTSA Complaint #11498399 — 2011 HYUNDAI SONATA

My engine has failed, and my steering wheel column has locked. I had the software update on my engine with Napleton that qualified me for a lifetime engine replacement. I submitted maintenance records for my car and pictures of my valvetrain that are well maintained, and hyundai denied my engine claim for exceptional maintenance neglect on Dec8. On December 14th, after reviewing my oil changes, they still denied me for using low quality oil that's obscured. The problem I am having with my car is oil, not being able to get to the pistons inside my engine. It's not fair when the company know they engines have a manufacture defect. Then they blame the customers for lack of maintenance to have an excuse not to replace the engine. Knowing that with or without oil changes in the hyundai sonata 2011 -2012 models the engines will eventually seize anyway.I've reached out to their company over 300 times trying to resolve this matter and I'm still in the same place I started at a month ago. I want to sue for pain and suffering. I've been without a car since nov 9, and it's dec 20. Hyundai has put me and my family life in danger on numerous occasions, with their faulty and defected parts causing two near death experiences. Hyundai sonata has had a recall on every part, and I consider them unsafe and dangerous. I have seven different case reports with Hyundai motor company about excessive oil consumption, and the knocking whining vibrating and shaking. They are very much aware of everything