NHTSA Complaint #11498319 — 2017 FORD FUSION STEERING

Complaint Details

ODI Number	11498319
Vehicle	2017 FORD FUSION
Component	STEERING
Date of Incident	September 16, 2022
Date Filed	December 20, 2022
Mileage	59,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2017 Ford Fusion. The contact stated that after his son came to a stop at a stop signal, there was a loss of power steering functionality, and the steering wheel became difficult to maneuver. The TPMS warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering control module needed to be updated and the steering gear assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 59,250.

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