NHTSA Complaint #11498319 — 2017 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11498319
Vehicle 2017 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 59,250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2017 Ford Fusion. The contact stated that after his son came to a stop at a stop signal, there was a loss of power steering functionality, and the steering wheel became difficult to maneuver. The TPMS warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering control module needed to be updated and the steering gear assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 59,250.

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