NHTSA Complaint #11496572 — 2020 KIA SOUL

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11496572
Vehicle 2020 KIA SOUL
Component STEERING
Date of Incident
Date Filed
Mileage 14,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

The contact owns a 2020 Kia Soul. The contact stated while starting the vehicle in a parking lot, the steering wheel locked, and the contact was unable to turn the steering wheel. The contact shifted the vehicle into park(P) and turned off and restarted the vehicle and the power steering functionality returned. The contact stated a symbol of a steering wheel in a circle with a line through the steering wheel was illuminated. The contact stated she drove the vehicle to her residence and turned off and restarted the vehicle; however, the vehicle lost power steering functionality. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the steering column needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 14,000.

Related Complaints for the 2020 KIA SOUL

Other STEERING Complaints

#11656289 The contact’s wife owns a 2020 Kia Soul. The contact stated while driving at various speeds and turning the steering ...
#11656290 The contact called on behalf of his wife who owns a 2020 Kia SOUL LX. The contact stated that they had began to notic...
#11508475 Motor driven power steering failed, dealer (Hyman Bros Kia Midlothian VA) replaced the flexible coupling in the power...
#11491984 At around 91, 697 miles, our 2020 Kia Soul EX began to have issues with the engine stalling out while downshifting in...
#11480109 Electrical power steering system froze and would not turn left nor right while car was running in both Reverse and Dr...

Recent Complaints for the 2020 KIA SOUL

#11718557 ENGINE I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...
#11718252 ENGINE My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...
#11716026 ENGINE My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...
#11714287 ENGINE I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...
#11713543 AIR BAGS Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...
Check any vehicle history by VIN - Free vehicle history report