NHTSA Complaint #11496555 — 2016 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11496555
Vehicle 2016 HONDA PILOT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

1) Engine failure - Several times our 2016 Touring has stalled at a stoplight. It takes time to start back up. I have to turn on hazard light, and it is getting worse every occurrence. This has happened since I bought new, and when it happens, all of the lights come up on the dash. There is a investigation in the state of California, but nothing in Ohio yet. 2) I just had to replace my drive shaft that goes from from to back on center bottom of the car. They said the rear is failing, and that may be part of the problem with sluggish acceleration. 3) Transmission: Sluggish acceleration is this ZF 9 speed (outsourced) by Honda issue. I will be accelerating on the freeway, and all of the sudden, it would down shift to like second gear, causing me to slow down suddenly. Dangerous if cars are behind in rush hour. I also had 4 incidents where I could have lost my life because I could not accelerate (the gear would not engage). Dealer informed me that all of the updates are uploaded, and it should be okay. But it's not okay when you are carrying your children, spouse, or co-workers. I have informed the dealer many times that this car is not safe. I personally ran a business as Tier 1 supplier to Honda and visited many Honda factories. Nothing ever got done. It will be too late before they can help us. All of the data and information is at Honda Marysville (Ohio) dealership. All of my services (including oil change) are done there.

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