NHTSA Complaint #11698236 — 2016 HONDA PILOT

Honda is aware of thousands of 9 speed transmission failures. but worst of all they tell you that you failed to change trans fluid as scheduled, but there is no schedule printed in their owner's manual, nor in their vehicle service maintenance manual. the service manual only speaks to the quality of fluid required, and that it not be mixed with other brands of trans fluids. it then goes on to say "HAVE A DEALER CHECK THE FLUID LEVEL AND REPLACE IF NEEDED." I have owned cars with sealed trans that required no maintenance, which is not the case with the Honda's 9speed trans. The Honda 9 speed is a sealed unit. I am currently face with an estimated bill of $10,600 to replace my failed trans. There is a reaccuring problem with the 9 speed, that Honda should pay for. I am requesting an investigation, and a reimburstment of my total cost. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)