NHTSA Complaint #11496512 — 2018 HONDA RIDGELINE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11496512
Vehicle 2018 HONDA RIDGELINE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The Honda Ridgeline 2018 has an issue that it burns its transmission fluid really fast to the point that the Truck's transmission starts to judder. This causes the truck to have issues accelerating or changing gears. This happened to me in a 70 MPH highway, when the problem starts you see the RPM gauge fluctuating a lot and the Truck has issues accelerating. This problem was present on the 2017 version of the truck and Honda issued a service bulletin (https://static.nhtsa.gov/odi/tsbs/2018/MC-10139548-9999.pdf) but this bulletin does not cover any other version of the truck when the same exact problem is still happening. I went to the dealership and they confirmed that the Transmission Judder was there. When you go online other owners of the truck are complaining about the same exact problem: Problem happening on a Honda Ridgeline 2019 - https://www.ridgelineownersclub.com/threads/2019-transmission-judder.233046/ Same problem on a Honda Ridgeline 2018 - https://www.ridgelineownersclub.com/threads/2018-honda-ridgeline-rtl-transmission-judder.228917/ Another owner with a Honda Ridgeline 2019 with the same problem - https://www.ridgelineownersclub.com/threads/transmission-shudder-any-solutions-yet.224260/ There are tons of other owners complaining about the same issue. I would like for Honda to fix this issue and refund me all the money the dealership charged me to fix this issue.

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