NHTSA Complaint #11495542 — 2019 FORD ESCAPE

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11495542
Vehicle	2019 FORD ESCAPE
Component	EXTERIOR LIGHTING
Date of Incident	November 27, 2022
Date Filed	November 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Vehicle has 32K miles on it and both low beam headlight bulbs failed at the exact same time. My daughter had just left her house and as soon as she got away from street lights she realized this. The odd part is that the in-dash indicators showed everything working normally with NO FAULTS, so we assumed it was an electrical issue. We got it to a Ford dealer (she has an extended warranty), and they "fixed a connection that had corroded, causing both bulbs to fail." NOT covered under warranty, $250 to replace two bulbs and clean sockets. There are numerous Ford forums with the same complaints. Just felt that you folks should be made aware...

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#11651545 — March 30, 2025 — Simply put, the headlights repeatedly blow out with no apparent reason found. Bulbs have been changed multiple times ...

#11644705 — February 25, 2025 — There is something wrong with either the bcm, headlight assembly, or headlight wiring harnesses. My low beam headligh...

#11630141 — December 11, 2024 — I have a 2019 Ford escape. I’ve replaced the lightbulbs on both sides several times. The housing has burned out sever...

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