NHTSA Complaint #11494381 — 2016 HYUNDAI TUCSON ELECTRICAL SYSTEM

Complaint Details

ODI Number	11494381
Vehicle	2016 HYUNDAI TUCSON
Component	ELECTRICAL SYSTEM
Date of Incident	November 2, 2022
Date Filed	November 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

This vehicle model (Hyundai Tucson) is prone to breakdowns in power windows, especially front power windows, due to faulty gear in window regulator unit. Online forums are all complaining about this issue and the replacement part (regulator unit with motor) is being sold on Amazon and Ebay, a sure sign of high demand for the part. This is a dangerous safety issue as the first route of escape in an accident when door cannot be opened is the front windows. The cost to replace the part with labor is around $500 per window so many owners will rather live with the potentially dangerous issue without making repairs. There should be a recall issued by Hyundai to repair inoperable windows and to reimburse owners who have already made repairs.

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