NHTSA Complaint #11493732 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11493732
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

told the Hyundai dealer 2 years(March 2021) ago that I was concerned about my oil light flashing periodically between scheduled oil changes. No action other than oil changes and one time they added a couple of quarts "no charge" as it again was low. Continued to change oil more often than necessary and the frequency increased. Multiple other car repairs have been happening and the oil now has to be added weekly to maintain proper amounts. Had to change spark plugs 2 times with in 5 months and now another engine light came on today 11/15, and when I check the code at a parts store I was told is was a P03001 and P03002 which was something to do again with the cylinders misfiring. Everyone I have spoke to says this is an engine issue and it is under recall. I did place a claim with Hyundai Care USA after being told by the dealer that it would be better if I did this instead of them. The assistant manager also confirmed that the engine is covered 100%. I did this in September after the second repairs. The Regional Manager finally called me back and indicated he agreed about the problem needing to be resolved and would call me after he spoke to the dealer in a day or two. It has been over a week and no one has called. I keep leaving messages. I now have the same error codes, it is November 15 and the spark plugs were all changed less than 2 months ago for the exact same reason. I have been stranded and at times when I accelerate onto traffic the car will not respond. I do not use the interstate anymore as I cannot predict when the car will slow down and not get enough speed and cause an accident. I only drive to work and back right now. I was given this website by the employee at the parts store along with some information concerning P1326 codes and they are engine related. I will upload the most recent repair receipt.

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