NHTSA Complaint #11493306 — 2017 LEXUS RX ENGINE

Complaint Details

ODI Number	11493306
Vehicle	2017 LEXUS RX
Component	ENGINE
Date of Incident	May 8, 2020
Date Filed	November 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The Dealer Northtown Lexus in Amherst, New York replaced the vacuum pump per a factory recall. As a result, the vacuum pump continues to function improperly. The dealership, whom repaired the vehicle without my authorization, refuses to complete the vehicle repair.

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