NHTSA Complaint #11706357 — 2017 LEXUS RX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11706357
Vehicle 2017 LEXUS RX
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

My vehicle has 39800 miles (64k kms). I have the exact same issue with my driver side heated seat. The lowest setting may take time to warm up then gets scorching hot. Eventually after heating it up, I will turn it off manually to stop heating it, as it burns. My wife also mentions that the passenger side as well doesn’t seem to heat much. At this low of kms, I should not have this issue but saw someone else have the exact same issue. I have not taken it to the dealer yet as I fear they will charge a fee just to verify the problem. I have an old ES300 and I do not have this problem with the heard seat. My trim level is also the ultra luxury.

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