NHTSA Complaint #11493263 — 2011 HYUNDAI SONATA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11493263
Vehicle 2011 HYUNDAI SONATA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I have had to replace my brake lights, sometimes, every few months. My third brake light only works intermittently. Recently, my brake lights and my door lights failed to shut off after I turned the engine off. Also, my abs light came on on the dash, but after turning the engine off and back on, that light went out. After re-starting my car and repeatedly, stepping on the brake, my lights finally shut off. I checked the internet for similar problems and found out that there had been a Hyundai recall for this issue. I phoned Hyundai customer support. They told me the recall had been repaired on my car by the dealer . Obviously, it had not. (The dealer also claimed to have corrected another recall regarding seat belts, but that too is a lie, since my seat belt dash light is on although I have never been involved in an accident) I believe that the dealer billed Hyundai, but failed to either deliberately or inadvertently failed to perform the recall work. The recall involved replacing the brake stopper pad which engages the brake light switch. Obviously, Hyundai considered this a safety issue since the brake lights are always on, so the driver behind my car never knows what I'm doing. This has also affected the interior overhead light which only intermittently goes off when I close the door, so I have to keep the light in the off position.

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