NHTSA Complaint #11492898 — 2019 JEEP CHEROKEE

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 60 MPH, the vehicle was jerking, and the engine revved inadvertently. The contact also stated that when she applied the brakes, a loud abnormal noise was heard. After parking the vehicle, the parking brake engaged independently. Additionally, the contact also stated that she needed to refill the engine oil on a weekly basis. No warning lights were illuminated. The vehicle was taken to a local dealer on two different occasions; however, the failure could not be duplicated. The vehicle was then taken to Lone Star Chrysler Dodge Jeep Ram (8811 Interstate 35 Access Rd, San Antonio, TX 78211) where various unknown repairs were performed; however, the failure recurred. The contact stated that she was offered to trade in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 19,000.