NHTSA Complaint #11492393 — 2012 HYUNDAI SONATA

Hyundai recall 198 was received after my engine was replaced. I started the reimbursement process with Hyundai 05/28/2021 at www.HyundaiUSA.com/Campaign198. On 11/15/2021 my reimbursement request was denied. I never received any notification about this. I only found out in early December 2021 when I checked the above website. After several subsequent communications with Hyundai, the claim was reinstated. Eventually, my claim was approved in April 2022. Per an email dated 04/12/2022, the claim was supposedly submitted for payment. I had my vehicle inspected at a Hyundai Dealer per their 03/08/2022 email. On 06/08/2022, Hyundai then requested proof of payment. I did make a partial payment of $2128.65 on 03/25/2020. Proof provided. I can't obtain any further proof of payment because I since had closed this account. Recently I requested help from the Minnesota Attorney Generals office. Hyundai responded on 10/10/2022. They won't make any payment without payment proof. I've tried doing everything Hyundai has requested yet is is never enough. I provided the repair invoice. I provided proof of inspections at a Hyundai dealer. PLEASE HELP ME. I've been dealing with this for a year and 9 months. I have endured so so much during this process. I wonder how many other Hyundai owners have been put through the hell I've had to deal with. I just want to be paid and put this horrific mater behind me once and for all. PS: This replacement engine failed me again on 05/19/2022. Hyundai has basically ruined me financially. I think they should be punished somehow.