NHTSA Complaint #11492358 — 2013 DODGE JOURNEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11492358
Vehicle	2013 DODGE JOURNEY
Component	SEATS
Date of Incident	November 2, 2022
Date Filed	November 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

On November 2nd, 2022, while driving home with my teenage son in the passenger seat with his head leaning back on the headrest, the headrest spontaneously sprang/deployed and thrust his head forward toward the front of the car. When we got home, I looked into the headrest and found the latching pin broke away from the housing and deployed the headrest. This is available for inspection as I cannot put the broken headrest back into my vehicle. Fortunately, my son was not injured as far as we know. We will be having the local dealership look at the headrest tomorrow 11/5/22

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