NHTSA Complaint #11491600 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11491600
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	October 20, 2022
Date Filed	October 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

There is a safety recall on this vehicle. I never received the alert that the part was in stock. I had the actual problem happen to me where I put vehicle in park. Shifter was in Park. I exited the vehicle and it started rolling away. As I jumped into the vehicle to stop it from hitting another vehicle (fortunately it did not roll over me) , I opened the drivers door and it got caught on a large bush/tree which caused the door to hyperextend open and now the door does not close correctly at the top and it is scratched up / paint chipped. I am asking that Ford pay for fixing the door as I did what I was supposed to do (set emergency brake but it snapped right at the same time), but they are refusing to pay for the repairs to the door.

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