NHTSA Complaint #11491581 — 2017 KIA SPORTAGE

I purchased a pre-owned 2017 Kia Sportage (~34,000 miles) from a Kia dealership in January 2020. I had my oil changed in late June 2022 at approximately 64,500 miles. In early October 2022 at approximately 67,800 miles (+3300) I noticed my oil light flickering when I would break form a high rate of speed. I brought it in to be looked at and my engine had less than one quart of oil remaining. Not only did the engine consume ~5 quarts of oil in 3.5 months, 3300 miles, but almost more importantly oil light had barely begun to flicker to the deficit in oil. The kia oil consumption issues are well known at this point. However I was unaware of the oil pressure sensor being set to only register once the vehicle was down 4-5 quarts of oil from the fill level. I was told by the Kia service manager that my "excellent" warranty will in fact cover a new engine, but I will have to drive the car until the engine seizes or sustains serious damage. When I first noticed the issue I called Kia to make an appointment to be seen and they were unable to fit me in for 2 weeks. Out of concern for my safety I brought my vehicle to an independent repair center who then confirmed that there was less than one quart of oil in then engine when it was drained (attached service record). My car is currently at the Kia service center.