NHTSA Complaint #11490955 — 2020 FORD ESCAPE HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11490955
Vehicle	2020 FORD ESCAPE HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	October 18, 2022
Date Filed	October 26, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I get the message to Stop Safely Now and then car turns off in the road. Will not turn back on. Also get messages for Deep Sleep Mode and Low Voltage. I do not feel that it is safe for the car to stop in the road and not be able to move. It has been to a dealership now this is the 3rd time for the issue. The light first appeared in November 2021. It was taken in for service then, again on Oct 18 2022 and now on Oct 26 2022.

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