NHTSA Complaint #11490922 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11490922
Vehicle 2017 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

The service shifter message came on the screen and all the lights on the shifter lit up. The engine would jerk or completely shut off while driving. Speed increased going downhill in cruise control. I brought it in 6 months ago and they said it was almost out of oil and very dirty. So they filled it without changing the filter. The dealer claimed to have updated the computer. Now the service shifter message is coming on again and all the lights come on next to the shifter. They are fixing that today - charging me for replacing the shifter and it taking only 1/2 hour. I think the charge is $500 - $600. They said it would not be covered under the bumper to bumper warranty included when purchasing the vehicle at 88,000 miles less than 1 year ago.

Related Complaints for the 2017 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11697849 Parking brake on the jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking b...
#11688093 A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. Af...
#11685319 Service Shifter is displayed every now and then.
#11682836 Service Shifter warning light comes on when driving. When put in park and key is turned off will reset but periodical...
#11679560 Constantly Randomly Getting (Service Shifter) Notification and all the lights on the shifter light up on the shifter...

Recent Complaints for the 2017 JEEP CHEROKEE

#11718527 POWER TRAIN The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to a...
#11718315 POWER TRAIN I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11718208 UNKNOWN OR OTHER To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the...
#11718315 UNKNOWN OR OTHER I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11717525 POWER TRAIN Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...
Check any vehicle history by VIN - Free vehicle history report