NHTSA Complaint #11490858 — 2023 HYUNDAI PALISADE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11490858
Vehicle	2023 HYUNDAI PALISADE
Component	ELECTRICAL SYSTEM
Date of Incident	September 23, 2022
Date Filed	October 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work.

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