NHTSA Complaint #11490310 — 2011 HYUNDAI SONATA

The contact owns a 2011 Hyundai Sonata. The contact stated while driving 73 MPH, the vehicle decelerated unintendedly to approximately 10-20 MPH. The contact depressed the accelerator pedal, but the vehicle would not exceed 60 MPH. The check engine warning light was illuminated. The contact drove to her destination, parked, and turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts however, the engine was making abnormal knocking sounds. The vehicle was towed to the residence. The contact notified the local dealer who informed her that they did not have any appointment availability. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,594.