NHTSA Complaint #11489732 — 2011 FORD EXPLORER

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 65 MPH and making a right turn, the steering wheel suddenly became very difficult to turn in either direction causing the contact to almost lose control of the steering and crash into a second vehicle. After stopping and turning the vehicle off and restarting the vehicle, a power steering warning message was displayed. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 200,000.