NHTSA Complaint #11489113 — 2017 FORD EXPEDITION

The contact owns a 2017 Ford Expedition. The contact stated that the air conditioning and heating systems of the vehicle was not operable. The contact stated that she received recall notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) on September 2022. However, the part to do the recall repair was not yet available. The local dealer and a second dealer, Fallon Ford-Toyota ( 1351 W Williams Ave, Fallon, NV 89406) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.