NHTSA Complaint #11488598 — 2018 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11488598
Vehicle	2018 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 7, 2022
Date Filed	October 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.

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