NHTSA Complaint #11488100 — 2020 JEEP CHEROKEE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11488100 |
| Vehicle | 2020 JEEP CHEROKEE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
I will try to answer each question: The electronic emergency brake engaged on its own at a stop light, then later while driving on the highway. Could have easily been re-ended and lost control on freeway causing extreme damage. It was a night, and driving alone. Called dealership, they said to bring it in or tow it but wouldn't be able to get to it until Oct. 20th and then if a part needed to be ordered it would be longer. I then took it to our mechanic, who said it was the electronic brake module and most likely was caused by water leak. They showed me complaint article with complaints of same thing. I notified my insurance company of same. The warning lights only came when it happened last night. 10/04/22. They are not currently on, and I only drove it to the mechanic shop where they diagnosed the problem.
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