NHTSA Complaint #11487214 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11487214
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The engine is consuming excessive oil. My vehicle is available for inspection The problem has been confirmed by an oil service company Valvoline in Munster, Indiana The "oil" lamp appeared on my dashboard for a brief moment. I filed claim with BBB Arbitration for the Hyundai Theta Engine Recall but since my engine hasn't blown up, they will probably deny it. Case # HEE2220129 Jump vs Hyundai Theta Engine Settlement Extended My engine is consuming a quart of oil every 3oo miles or less. 1)12/15/2021 – Oil is off stick. Mileage is 101,230 Oil services, based on being “Offstick” resulted in new oil filter and engine cleaner. 4/25/22 – Oil is off stick. Mileage is 103,003. Only 1,773 miles between the oil changes. 7/11/2022 – Oil is off stick. Mileage is 104,423. Only 1,420 miles between the oil changes I contacted Webb Hyundai in Merrillville, Indiana for a recall that needed to be performed. I subsequently contacted Hyundai Customer Service and informed them of my oil consumption problem. Given a PA Case number and told to ask Webb Hyundia to perform an oil consumption test. 7/28/2022 Webb Hyunda They indicated that they added ½ quart of oil to my car I requested it to be added. A ½ quart of oil on 7/28 after I had 3 quarts of oil added on 7/11/2022. Being at “at stick” level results is terrifying as my engine could combust. Plus the additional costs of cleaning out the engine as well. Please refer to Webb Hyundai Vehicle Inspection Report for more details pages 1-5. NOTE: The category “UNDER HOOD” specifically next to fluids. The box is marked in RED. Which means “requires immediate attention”. 6)On 8/17/2022 I had my oil checked and in ONLY 400 miles I was 1 quart low. 7)On 9/10/2022 I had my oil checked and in ONLY 286 miles I was 1 quart low.

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