NHTSA Complaint #11486825 — 2011 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11486825 |
| Vehicle | 2011 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
My car had a recall on the engine 3 months ago and now it is not there but long story short when I bought the car I drove it 300 miles,the engine blew the extended warranty company covered the engine replacement I drove it 7,000 miles changing the oil every 3,000 miles as per the warranty needed the engine blew again Warranty company replaced the engine I then found out about the recall and had it towed to the Hyundai dealership but they said since there was a different engine in the car they couldn't honor the recall even though the new engine that was put in was also recalled drove the car 3,000 more miles engine blew again it's been in the shop 6 and 1/2 months of the 12 months I've had it and twice I broke down in the middle of the street and on the highway once at a busy off ramp in the middle of crazy traffic I was stranded this past time for 2 hours during rush hour and in a blind spot and could not move my vehicle off the side of the road and was almost hit numerous times the warranty company has voided the contract since they have capped out the max limit spending the worth of the car but the mechanic says he could put the original engine back in the car so Hyundai would honor the recall however now the recall has suddenly disappeared and I know it was there because the mechanic told me about the recall I called Hyundai's recall customer service number they validated it and told me to have the car towed to Hyundai Hyundai validated the recall and said they could not honor it because it was a different engine it's just been a really big Mess and now I'm out of a car once again and now the recall has suddenly disappeared I'm not too sure what to do at this moment as I'm the only income in the house with a fiance and three kids and no car, since the first week of having the car I've had nothing but issues and I have service records and receipts to prove all of this and the shop verified the breakdown was caused by what the recall was for, engines from AL plant
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