NHTSA Complaint #11486594 — 2017 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11486594 |
| Vehicle | 2017 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
My vehicle has a high oil consumption problem. The problem was bad enough that it separated my catalytic converter. I had to pay 20% of the cost to fix. My share was over $500. It was said that this was caused by the high oil consumption issue. So the next step was started. I had an oil change with the intent that I would bring it in at 1000 miles to have the oil level checked. At the time of the oil check, I had driven 992 miles, the oil was checked and I was down almost two quarts. It does not leak oil on the ground when parked. The dealership contacted the manufacturer and they stated that was not an issue. The issue is a thrown rod, blown engine-from high oil consumption. I contacted the manufacturer. They sounded very sympathetic. However, they decided there was nothing they could do. Gave me $200 for my inconvenience and sent me on my way. My concern is what if I am on the highway going 70mph and my engine blows. What if I am in the left hand lane. What if my grand children are in the car with me. What if I can't get to work because something happens. I feel like I am driving a time bomb. I don't feel safe driving it any distance. Part of their not doing anything for me was because I didn't do anything before 60,000 miles. Well, I am the second owner. and I bought it at 61,000 miles. I am putting in two quarts of oil every ten to fourteen days. I am hoping you can help me get my vehicle fixed. Thank you for your time.
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