NHTSA Complaint #11486284 — 2017 FORD F-350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 11486284
Vehicle 2017 FORD F-350
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

On Aug 25, 2021, my son took the truck to Crestview Ford in Crestview, FL with 32k miles on it. The Fuel filter on the engine was spraying diesel from a crack in the housing - Have a video and service records available for review. Crestview Ford replaced the fuel filter housing. On Oct 22, 2021, He was traveling to the Stark Fl area with a 4-wheeler in the back of the truck. He started smelling diesel really bad and pulled over and when he stepped out the steps were covered in diesel. When he pulled the hood release the engine compartment flamed up and filled the cab with smoke. He stepped away and called 911. The truck burned to the ground. I have pictures and fire department report available for review (see attached file). The truck had approximately 44k miles. My research has shown that this is a common problem in 2017 + super duty Ford diesel trucks.

Related Complaints for the 2017 FORD F-350

Other FUEL/PROPULSION SYSTEM Complaints

#11530247 In November, I accidentally put DEF fluid in the fuel. I took the truck to a dealer for repairs. The check engine li...
#11514278 On March 17th, 2023, my 2017 Ford F-350 and I experienced a catastrophic failure of the CP4 high-pressure fuel pump. ...
#11495168 We were driving and noticed a few white puffs of smoke. The next thing that happened was a loud bang from the engine...
#11480451 Ford claims fuel was contaminated and redid whole fuel system when in fact I have read and was told by my mechanic th...
#11470294 Squirrel/Rodent damage. Fuel vent tube eaten, had to replace fuel tank

Recent Complaints for the 2017 FORD F-350

#11660428 FUEL SYSTEM, DIESEL The contact owns a 2017 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle briefl...
#11656396 FUEL SYSTEM, DIESEL The contact owns a 2017 Ford F-350. The contact stated while driving 65 MPH and hauling a light trailer, the message ...
#11653477 FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP The contact owns a 2017 Ford F-350. The contact stated while driving at 60 MPH, the vehicle failed to respond as inte...
#11652520 FUEL SYSTEM, DIESEL The contact owns a 2017 Ford F-350. The contact stated while driving at various speeds, the vehicle lost motive power...
#11643989 FUEL SYSTEM, DIESEL The contact owns a 2017 Ford F-350. The contact stated while driving at approximately 35 MPH, DTC: P203B was displaye...
Check any vehicle history by VIN - Free vehicle history report