NHTSA Complaint #11485775 — 2016 HYUNDAI TUCSON

My 2016 Hyundai Tuscon 1.6 liter Turbo threw a rod when I was driving home. All service lights turned on and we pulled over immediately just in time for the car to shut off completely. We had to push the car into a parking spot and saw that all of the oil had fallen out of the bottom. I have approximately 113k miles on the car. I have been religious with my service and maintenance. It was late at night and we were on a 2 lane levy road. Thank goodness the second the lights came on we were in front of 1 of the 2 spots in a 9 mile stretch to pull off. This was extremely scary and dangerous. We had the car towed to the nearest shop where they inspected it and let me know that they have seen several other Hyundai's come through with the same issue and they directed me to take it to the closest Hyundai Dealership so they could take care of it. It has been at Dublin Hyundai where they looked it over and neglected to cover the issue. It is still there now. Dublin Hyundai confirmed that I do need a new motor. They said that they will not cover it due to "Extreme Neglect" due to the Car Fax report. I am currently seeking out the rest of my maintenance records that were not reported. There are a total of 10 oil changes over the course of the past 5 years not reported but that have most definitely been done. There were no symptoms of this problem prior to the failure. This is my third Hyundai in a row and I have never had any issues prior. I have always been a happy Hyundai owner until now. I am beyond disappointed with the way that this case has been handled and would greatly appreciate assistance in learning my next steps to a resolution of repair or replacement.