NHTSA Complaint #11485542 — 2016 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11485542
Vehicle	2016 KIA OPTIMA
Component	ENGINE
Date of Incident	July 30, 2022
Date Filed	September 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I have a kia Optima Hybrid that has an Open Recall for the engine according to Kia's website' which they failed to address or informed me of it needing it on 07-30-2022 which was installing the KSD update for the engine. The engine started knocking on 09-12-2022. The informed me that they do not make the KSD sensor update available to customers anymore since it is passed the campaign in dates in 2021, and that is why it was not installed. Although the owners site shows the recall and asks if I want to make and appointment for it. They are doing this with multiple owners. I am also curious as to why my car doesn't show this recall on here and it shows on Kia's owner site as being and open recall along with another recall. Kia case #15050283

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