NHTSA Complaint #11485311 — 2019 TESLA MODEL X
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11485311 |
| Vehicle | 2019 TESLA MODEL X |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While driving with my wife at 65 miles per hour around 1:4 pm on a very busy Hwy 91 East in the Los Angeles area on August 7, 2022, the vehicle lost power unannounced in less than 5 minutes of the first warning lamp coming on. With the help of very limited residual power that was left in the car, I was able to navigate the vehicle to the triangle between 2 merging freeways. We can only surmise that since I turned on the hazard lights immediately after the first warning lamp was on and there was sufficient distance between the vehicles behind us, there was no accident that could have resulted in bodily injury or death. The vehicle was towed to the closest Tesla service center in Buena Park, CA. Tesla technicians "suspect a sporadic voltage/current spike from rear drive unit, but unable to confirm after a 40 mile test drive". They replaced a blown fuse 107 as their diagnosis for drivability; in addition they also changed the 12V battery. In Feb 2022 and March 2022, the vehicle would not start when parked. The service center " found micro SD card issues causing center display communication issues and loss of support for low voltage battery, tech replaced micro sd card, installed firmware and replaced 12 V battery". Tesla has not been able to (a) identify the root case, (b) if the solution they provided addressed root cause and what in their experience, expertise and judgement is the probability if such a failure would reoccur. They have also not provided information of what tests they performed and data from the testing. I am aware that in Feb 2022 a Tesla lost power on I-70 near Independence Missouri and the driver died from the pile up. Based on the above, we are very concerned that the vehicle is unsafe to fro the passengers in my car and others on the freeway in proximity to my vehicle. I had provided information about the August 2022 incident to NHSTA Hot Line call center on August 25, 2022. To date I have not heard back.
Related Complaints for the 2019 TESLA MODEL X
Other UNKNOWN OR OTHER Complaints
#11572153
I was just out of warranty and have a VERY loud squeaky noise when I turn my wheel. I was told that because of the we...
#11563922
Randomly while driving both of my motors failed. I was given a message on my screen to pull over immediately which i ...
#11526371
While driving on autopilot, adaptive cruise control essentially, on a 300 mile trip last week the car had several, I ...
#11525509
The falcon wing doors fail to open properly and keep detecting ghost objects, ie there is nothing there, but door det...
#11515644
To replicate, engage and disengage auto pilot rapidly. While you were toggling auto pilot on and off., flip the switc...
Recent Complaints for the 2019 TESLA MODEL X
#11714119
AIR BAGS
The front passenger seat sensor failed. Without the sensor properly detecting weight, the airbag will deploy no matte...
#11714119
SEATS
The front passenger seat sensor failed. Without the sensor properly detecting weight, the airbag will deploy no matte...
#11711120
ELECTRICAL SYSTEM
After charging, the car threw over 16 error codes and would not drive. Tesla advised the car experienced a High Volta...
#11711120
FUEL/PROPULSION SYSTEM
After charging, the car threw over 16 error codes and would not drive. Tesla advised the car experienced a High Volta...
#11699986
AIR BAGS
I own a 2019 Model X which I have been driving for six years without any driving issues. I did have a few incidents ...