NHTSA Complaint #11711120 — 2019 TESLA MODEL X

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11711120
Vehicle	2019 TESLA MODEL X
Component	ELECTRICAL SYSTEM
Date of Incident	January 10, 2026
Date Filed	January 15, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

After charging, the car threw over 16 error codes and would not drive. Tesla advised the car experienced a High Voltage battery failure. Some the error codes experienced were: GTW_w370 Battery charge level too low Charge now - Vehicle may not wake from sleep BMS_w017 Service is required PULL OVER SAFELY DI_u014 Unable to drive Voltage supply too low MORGANVILLE GTW_W157 Power reduced Vehicle systems shutting down BMS_f017 Service is required PULL OVER SAFELY TAS_a218 Air suspension adjustment unavailable Functionality may be restored on next drive BMS_u018 Maximum battery charge level reduced OK to drive - Schedule service BMS_u008 Acceleration and top speed reduced Performance may be restored on next drive BMS_W107 Vehicle may not restart Service is required BMS_f107

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