NHTSA Complaint #11485184 — 2017 FORD EXPEDITION

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11485184
Vehicle 2017 FORD EXPEDITION
Component VISIBILITY
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and 22V150000 (Service Brakes, Hydraulic). The contact stated that while driving at undisclosed speeds, he noticed a burning odor throughout the vehicle and that the wiring harness would only operate if the wiring in the harness was pressed. Additionally, the contact stated that the blower motor failed, and the back-up camera was distorted and was inoperable. The system failed warning light illuminated. The contact also stated that the vehicle was taken to the dealer for the recall repairs however, a system update and control module was replaced with a temporary part but failed again. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that parts were anticipated to be available by the fourth quarter of 2023. The failure mileage was approximately 60,000. VIN tool confirms parts not unavailable.

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