NHTSA Complaint #11484645 — 2022 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11484645
Vehicle 2022 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

The windshield cracked without any noticeable impact. I noticed a crack 12-15 inches when I got into the vehicle the next day. The day prior I had not noticed the crack, not noticed any impact sound, no incident happened. I’d not been driving on the highway and I maintained more than 3 car lengths of following distance. I was driving under 40mph the day prior to noticing the crack. The vehicle is just over a month old and has 3000 miles on the odometer when the incident happened. Dealership inspected and found a impact point which is invisible to the naked eye. Such small debris cracking the windshield suggests the windshield is too weak and is a possible safety hazard. Manufacturer and dealer are not able to replace it under warranty. They are offering a one time good will replacement, but if such small specks of debris(not noticeable to the naked eye) can crack the windshield It’s very likely the windshield will st the minimum crack again or worse could lead to a safety hazard if the debris was a noticeable and more substantial. I’ve been finding a number of complaints of the exact same issue and similar response from the dealerships/customer service on online forums and youtube.

Related Complaints for the 2022 SUBARU OUTBACK

Other VISIBILITY/WIPER Complaints

#11691656 Windshield spontaneously cracked while parked in driveway. Have nest cam footage of crack.
#11686251 A crack on my windshield has appeared overnight out of nowhere, with no indication of impact or external damage. The ...
#11681676 I have an 2022 Outback that has 29000 miles and have had 2 windshield replacements. And now on my third, from rock ch...
#11678783 I bought my car in 2023 and it has less than 30,000 miles on it. Since purchase, I have had to replace the windshield...
#11673020 Windshield requires replacement with slightest rock hit to it- (2) replacements in first six months of car ownership

Recent Complaints for the 2022 SUBARU OUTBACK

#11717934 STRUCTURE:BODY Hood became unlatched while driving. Significant vehicle damage to hood, windshield and roof. No other vehicles inv...
#11711922 UNKNOWN OR OTHER the screen will just not come on or cut out and not turn on after a call or text comes in. Sometimes it says no AUX d...
#11709629 SERVICE BRAKES I am writing to report what I believe is a significant ergonomic issue with my vehicle. Every time I drive the car—e...
#11709629 UNKNOWN OR OTHER I am writing to report what I believe is a significant ergonomic issue with my vehicle. Every time I drive the car—e...
#11709008 ENGINE - Engine failure. Yes. - At a stop light the auto-restart function failed, following this event the vehicle began ma...
Check any vehicle history by VIN - Free vehicle history report