NHTSA Complaint #11484608 — 2020 JEEP WRANGLER

My driver's side sun visor does not stay in place while driving and pops out of its holder, even if the visor is folded up out of the way and not being used. When the visor pops out of place, it hangs by the wires for visor mirror lighting. I purchased my vehicle new Feb 2020, and my vehicle currently only has about 10,500 miles. The visor began popping out of place around April/May 2022. The visor popping out of place is dangerous because 1) it happens WHILE driving, especially over rough roads, and this obscures my view of the road (!!!), 2) it has happened multiple times, unpredictably, and 3) I cannot use the visor to block out bright light while driving because it falls out if I fold down the visor, which makes it difficult to drive comfortably around sunrise or sunset. On August 15th, 2022 went to the dealer where I purchased the vehicle (Autonation Jeep Bellevue in Washington state) to get this problem looked at as my vehicle is still under warranty. The service center confirmed the problem, as mentioned in the invoice, and they mentioned they would have to replace the entire sun visor assembly. However, I have not heard back from the dealer concerning replacement as likely the parts are on back order. The pictures I provided are for the visor popped out showing the visor popped out of place when it was supposed to be in the folded up, out of the way position, and the folded down position as well as the hinge that seems to pop out of place. According to different forums of owners of Wrangler JL like mine, visors popping out of place are frequent problems, and replacing the visor with the same visor assembly only temporarily fixes the problem because replacement does nothing about the bad design that leads to the visor falling out of place.