NHTSA Complaint #11484388 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11484388
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	January 10, 2022
Date Filed	September 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Electric power steering failed without any warning. Ford HAD a voluntary recall, but as a second owner I did not get any notification. As vehicles are supposed to exceed 100k miles this is disturbing (like iPhone battery fiasco). Electric steering is nearly impossible to drive and being thIs is a KNOWN problem with this vehicle and the fact it is the #1 vehicle currently utilized by Law Enforcement I find it odd there is not a mandatory safety recall for this issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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Recent Complaints for the 2011 FORD EXPLORER

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