NHTSA Complaint #11483678 — 2015 CHRYSLER TOWN AND COUNTRY SEATS

Complaint Details

ODI Number	11483678
Vehicle	2015 CHRYSLER TOWN AND COUNTRY
Component	SEATS
Date of Incident	September 9, 2022
Date Filed	September 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The front passenger side headrest exploded forward while parked and it cannot be reset. It appears that plastic clips inside of the headrest snapped. The fact that the same type of headrest is installed on the drive side is extremely concerning because should it malfunction the same way while driving myself of my children could become involved in an accident when it hits the drive in the back of the head while on the road. There was no jolt or warning whatsoever we head a popping sound while the vehicle was parked and the headrest shot forward with extreme force.

Related Complaints for the 2015 CHRYSLER TOWN AND COUNTRY

Other SEATS Complaints

#11693116 — October 13, 2025 — I was sitting in my parked vehicle in my driveway with vehicle turned off, talking on my cellphone and just adjusted ...

#11677197 — July 30, 2025 — Passenger side active head rest deployed suddenly while driving down the road on a hot day (90 degrees with heat fact...

#11661611 — May 17, 2025 — The Head Restraint (AHR) on the driver's seat opened, without warning, striking the back of my head with considerable...

#11653458 — April 8, 2025 — The passenger side active head restraints (AHRs) deployed unexpectedly while the van was unoccupied inside our garage...

#11639725 — January 30, 2025 — *The drivers side headrest popped open while I was driving and yes it is available for inspection. Prior to this (se...

Recent Complaints for the 2015 CHRYSLER TOWN AND COUNTRY

#11717217 — POWER TRAIN — February 11, 2026 — The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehic...

#11716376 — ENGINE — February 7, 2026 — Plastic oil filter housing leaking oil causing check engine light to come on. P06DD oil pressure code for not changin...

#11715143 — STRUCTURE — February 2, 2026 — The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head r...

#11710988 — UNKNOWN OR OTHER — January 14, 2026 — Driver side active headrest deployed while driving the vehicle causing safety concern and head/neck injury and pain.

#11705676 — ENGINE — December 17, 2025 — 2015 Chrysler Town and Country lost propulsion power while driving, endangering 2 occupants and surrounding drivers. ...