NHTSA Complaint #11483617 — 2017 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11483617
Vehicle	2017 KIA SPORTAGE
Component	ENGINE
Date of Incident	August 29, 2022
Date Filed	September 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My engine locked up 8/29/22 , my mechanic informed me there was a recall associated with the engine .We had the car transferred to the local dealership . I was denied due to the dealer, Bill Byrd kia stating that the manufacturer , Kia , wouldn’t cover it due to not receiving the previous safety recall . Regardless of the type of recall all recalls that within the statute of limitation of eight years ago must be completed . Nevertheless the reason I didn't get notice of the recall , they said it was sent june 2019 . The reason why I didn't get the recall/product improvement notice was due to my house being damaged due to Hurricane Michael ,a category 5 hurricane that destroyed and made my house unlivable . How exactly I was supposed to get this notice being unhoused from a category 5 hurricane.Please contact bill byrd kia in Panama CIty , fl and approve and fix the repair ,which companies are required to under federal law , specifically the National Traffic and Motor Vehicle Safety Act . I have taken the liberty to include photos of my house that are time stamped from the month June 2019 , the time frame Kia representatives state I should have received the notice

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