NHTSA Complaint #11483366 — 2014 JEEP GRAND CHEROKEE SEATS

Complaint Details

ODI Number	11483366
Vehicle	2014 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	September 7, 2022
Date Filed	September 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While sitting in my car with with it running in a parking spot my passenger side active headrest retention system failed and the headrest deployed violently. Luckily no one was sitting in the passenger seat however this could have caused serious injury of death had the seat been occupied. Upon further investigation by myself I noticed that the metal retention bar was still in place however the plastics that is supposed to secure the bar to the mechanism the bar has broken

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