NHTSA Complaint #11482539 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated that while idling at red traffic light, the vehicle jerked and shuddered and then hesitated while attempting to accelerate. The failure also occurred while attempting to turn the vehicle to the left or right and also while shifting into reverse(R). The contact stated that occasionally the transmission failed to engage as needed. There were no warning lights illuminated. The vehicle was taken to the dealer and the clutch was replaced three times. The vehicle was diagnosed again and it was determined that the clutch needed to be replaced again. The clutch was not replaced. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000.