NHTSA Complaint #11482137 — 2014 JEEP GRAND CHEROKEE SEATS

Complaint Details

ODI Number	11482137
Vehicle	2014 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	August 31, 2022
Date Filed	August 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

This happened to me today. I was driving and heard a really loud pop/ rattle noise (almost took me off the road it was so abrupt) and thought maybe it was something that hit my car on the road. Sound nearly took me off the road. I pulled over and after inspection I noticed the driver headrest had deployed and the clip is broke. This seems like a SERIOUS safety hazard. It is available for inspection upon request. The headrest has not been inspected by the manufacturer, police, insurance representative or others as it just happened today. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

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