NHTSA Complaint #11481888 — 2020 FORD ESCAPE HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11481888
Vehicle	2020 FORD ESCAPE HYBRID
Component	ENGINE
Date of Incident	August 29, 2022
Date Filed	August 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

This is a hybrid and now (8/29/2022) 2nd incident of loss of power while driving on a busy highway along with error message Stop Safely Now. The gas motor fails to turn on and the electric motor and battery are too small to power the vehicle for more than a few hundred feet. The dealer performed TSB20-2365 back in November, 2020 to fix this problem. But now 22 months later it has returned. Like before, put the selector in Park and it locks up, can't even shift to Neutral to push the vehicle off of the highway. Someone is going to get killed due to this problem.

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