NHTSA Complaint #11481706 — 2011 FORD FIESTA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11481706 |
| Vehicle | 2011 FORD FIESTA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
In 2019 the Ford Fiesta refused to crank, key in the ignition the cars dash would light up, but the only sound produced was a small tick. After several unsuccessful visits to the mechanic, we finally took it to the Ford dealership and it was discovered that the TCM needed to be reprogrammed or replaced, after getting it replaced, for no charge, we no longer experienced the cranking issue. Apparently, the Ford dealership was aware of the recall but this information was left out upon purchase from CarMax. This information was not listed on this site either. I'm reporting this issue so that the next owner of the vehicle won't be surprised and devastated like we were.
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