NHTSA Complaint #11631636 — 2011 FORD FIESTA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11631636
Vehicle 2011 FORD FIESTA
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 144,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2011 Ford Fiesta. The contact stated while driving at approximately 65 MPH, the vehicle stalled. The contact stated that the engine malfunction, ABS, and Hill Assist warning lights were illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who again diagnosed the vehicle and informed the contact that the vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to a local dealer. The dealer diagnosed the vehicle and determined that the throttle body, engine electrical harness, and engine mounts needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred, and the vehicle stalled with white smoke coming from the exhaust pipes. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 144,000.

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