NHTSA Complaint #10660130 — 2011 FORD FIESTA

WHEN STOPPED AND TAKE OFF AGAIN, THE CAR DOES NOT WANT TO MOVE. IT JERKS, JUMPS AND DOES NOT WANT TO MOVE. IT ALSO DOES THIS WHEN DRIVING DOWN THE STREET. IT ACTS LIKE IT IS GOING TO QUIT BUT JUST KEEPS ON JERKING AND JUMPING. THIS IS VERY ANNOYING AND AM TOLD THERE IS NO FIX. THIS HAS BEEN GOING ON FOR WAY TOO LONG. I HAVE HAD IT AT JIM O'NEIL FORD AND BILL COLLINS FORD,AND NEITHER FIXED IT. THEN I STARTED TAKING IT TO OXMOOR FORD. THEY HAVE BEEN REALLY GOOD AT TRYING TO FIND AND FIX THE PROBLEM. THEY HAVE ADJUSTED SOMETHING, WORKED ON SOMETHING ELSE BUT BEING A LADY HAVE NO IDEA EVEN IF THEY TOLD ME WOULD NOT KNOW. THIS LAST TIME IT WAS IN THERE THEY ORDERED A NEW CLUTCH AND IT HAS BEEN ALMOST 3 WEEKS AND THEY HAVE NOT RECEIVED IT YET. SURE HOPE THIS FIXES THE PROBLEM. I AM AFRAID THAT I AM GOING TO EITHER GET KILLED OR HURT SERIOUSLY DUE TO THIS CAR NOT MOVING LIKE A NORMAL CAR AND JUST JERKING ALONG. I HAVE SENT TWO NOTICES TO FORD MOTOR COMPANY VIA THEIR WEB SITE AND HAVE NOT HEARD ANYTHING FROM THEM. THIS REALLY DISAPPOINTS ME BECAUSE I WORKED THERE FOR 37 YEARS IN LOUISVILLE. THE ABOVE BOX ASKING FOR THE SPEED, IT OCCURS WHEN TAKING OFF OR DRIVING 55 MPH. *TR