NHTSA Complaint #11587871 — 2011 FORD FIESTA

The contact owns a 2011 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that there was abnormal corrosion around the wiring harness, causing an electrical fault. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 22N11. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 105,000.