NHTSA Complaint #11481589 — 2014 JEEP GRAND CHEROKEE SEATS

Complaint Details

ODI Number	11481589
Vehicle	2014 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	August 27, 2022
Date Filed	August 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

While highway driving at 62 mph the passengers seat head rest suddenly blew apart with a loud bang, This scared both my wife and I as it was totally unexpected. We found ourselves looking all around trying to figure out what had happened. This was a totally dangerous distraction.There were no bumps in the road or any indication that would of caused the problem. Upon inspection it looks like a small plastic piece holding a metal pin broke. It has not been taken to a dealer yet. It is available for inspection, but I hope to get it fixed shortly.

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